FAQ
1. What are your shipping options and delivery times?
We ship from our warehouse in the United States to all 50 states.
- Express Shipping: 3–6 business days – $20
- Free Shipping: 7–14 business days – $0
- Free Standard Shipping: 7–14 business days – $0
- Standard Shipping: 7–14 business days – $10
Orders are typically processed and shipped within 1–2 business days.
2. Do you offer free shipping?
Yes! We offer Free Shipping (7–14 business days) on qualifying orders. The shipping cost will be clearly shown at checkout.
3. How long will it take to receive my order?
Most customers receive their orders within 7–14 business days with standard or free shipping. Choose Express Shipping if you need it faster.
4. What is your return policy?
We accept returns within 30 days of delivery. Swimwear must be unworn, unwashed, with original tags and hygienic liner still attached, and in new condition. Customers are responsible for return shipping costs. Refunds will be processed after inspection.
5. How do I choose the right size?
Each product includes a detailed size chart. We recommend measuring your bust, waist, hips, and torso and comparing with our measurements. If you are between sizes, we usually suggest sizing up for a more comfortable fit.
6. What materials are your swimwear made from?
We use premium, high-quality fabrics including:
- Nylon + Spandex blends
- Chlorine-resistant and quick-drying materials
- UPF 50+ sun protection fabrics
Fabric details are clearly listed on every product page.
7. Is the swimwear chlorine and saltwater resistant?
Yes. Our swimwear is designed to withstand chlorine, saltwater, and sun exposure while maintaining color and elasticity.
8. Are the swimsuits suitable for competitive swimming or just recreational use?
Our collection is perfect for recreational swimming, beach days, pool parties, and vacations. Some styles also work well for lap swimming and water sports.
9. Do you offer plus sizes and inclusive sizing?
Yes. We are committed to body positivity and offer a wide range of sizes, including plus sizes. Please check individual product pages for available sizes.
10. How should I care for my swimwear?
Rinse with fresh water after each use, especially after swimming in chlorine or saltwater. Hand wash or machine wash on gentle cycle in cold water. Hang to dry. Avoid bleach and fabric softeners.
11. Do the swimsuits have built-in padding or support?
Many styles include removable padding and supportive features. Details are provided on each product page.
12. Do you ship internationally?
Currently, we only ship within the United States.
13. How can I track my order?
You will receive a tracking number via email once your order ships. You can also track your order in your account under “Order History”.
14. What if my swimwear arrives damaged or incorrect?
Please contact us within 48 hours with clear photos. We will quickly resolve the issue with a replacement or refund.
15. Can I cancel my order?
Yes, you can cancel your order if it has not yet been processed or shipped. Please contact us as soon as possible.